If you ever worry that technology might be getting a little too intelligent and robots are poised to take over the world, I have a quick and easy way to deflate those fears: call up a company and try to ask them a simple question. You will be put through to an automated voice system and spend the next 10 minutes yelling NO, I DIDN’T SAY THAT! WHAT DO YOU MEAN ‘YOU DIDN’T QUITE CATCH THAT?’ I DON’T WANT ANY OF THOSE OPTIONS! PUT ME THROUGH TO A HUMAN, GODDAMMIT!
That was certainly my experience calling up Apple and trying to reconfirm my Vision Pro demo, which had been abruptly cancelled due to snow. But if my phone experience felt ancient, the Apple Vision Pro headset itself felt like a startling glimpse of the future. As it should: the thing costs $3,499.
Arwa Mahdawi is a Guardian US columnist
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