* UK officials use AI to decide on issues from benefits to marriage licences
Kate Osamor, the Labour MP for Edmonton, recently received an email from a charity about a constituent of hers who had had her benefits suspended apparently without reason.
“For well over a year now she has been trying to contact DWP [the Department for Work and Pensions] and find out more about the reason for the suspension of her UC [Universal Credit], but neither she nor our casework team have got anywhere,” the email said. “It remains unclear why DWP has suspended the claim, never mind whether this had any merit … she has been unable to pay rent for 18 months and is consequently facing eviction proceedings.” Continue reading...
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